Ordering:
By placing an order, you agree that you have read and understood these Terms and Conditions.
All
repeatable clothing/garments and accessories are made to order and will
take roughly 5-6 days to be made. This can take longer if you have
opted for the made-to-measure option.
Hats and head pieces can take from 2-4 weeks to be made, please allow for this when ordering.
In
most cases, stock items and sale items are strictly one-off and once
sold, will not be reproduced. This is stated in item description. It is
advisable to order sooner rather than later to avoid disappointment!
Payment:
All Payments Shall be made through PayPal, Google Checkout or Nochex which accepts all
major credit and Debit cards and is very well known for its security.
Goods will not be shipped until payment has cleared.
Discount Codes:
You, as the customer are responsible to remember to enter your discount code at the checkout when you pay. Discounts can not be applied after you have put through your transaction.
Shipping:
Shipping Charges can be seen
here.
We aim to dispatch goods within 7 working days of receiving
payment using a recorded or special delivery Royal Mail service.
Orders from abroad will be shipped using a courier service,
and will be trackable. You as the customer shall be responsible for any Local
Taxes which you may need to pay to receive your package.
Mailing List:
If you have submitted your email to recieve updates, we envisage to send bi-monthly emails. You will only be send an email in between if there is an upcoming event which we have not informed you of. We will not pass your details onto other companies, nor send any spam or junk mail. For further details, feel free to read our Privacy Statement.
Images and Photographs:
All of the images and photographs on this website are
subject to Copyright and belong to Larysa Kucak or MarcusT. Permission must
strictly be sought for any images past or present to be used. Should you be
unsure regarding the meaning of Copyright please read this:
http://www.templetons.com/brad/copyright.html
Colours/fabrics:
Should you be unsure of any items regarding their colour,
texture or fabric, please email/contact us before any purchases. We will
happily send samples where available so that you will be able to match colours
or check. Monitor settings will vary on all computers and images will have
variations in comparison to the actual garment/item.
Sizing:
In all cases we try to list the sizes carefully and add any
notes regarding specific measurements wherever possible. If you are unsure
regarding anything, please contact us before purchasing and we shall send you a
detail of all the measurements. If you are worried, it may be worth opting for
the Made-to-Measure service.
Made-to-Measure Service:
This service will incur additional charges and will be
estimated in accordance to the garment/item purchased. It is your
responsibility, as the customer to make arrangements to visit the studio for
fittings. This service is generally
charged by the hour and is £15 per hour. The time in question is only for the
time spent on fittings, not the construction of the garment. This cost is on top
of the cost of the garment.
Customers abroad: If
you live too far away to attend any fittings, then an Emailed detailed form of
all measurements can be arranged. It is your responsibility to check the
accuracy of your measurements prior to emailing them to us. Should you wish a
Toile to be made up and sent to you to check the fit, this can also be arranged.
Any Toile’s posted will incur additional postage and administration charges, which you are responsible for.
Sale/Sample Items:
All sale and sample items sold are excluded from the
returns/refunds policy. Please be sure that you will be happy with the
purchases prior to ordering them.
All imperfections or conditions will be stated in
descriptions. In most cases items are unused samples, or have only been used
once or twice in photo shoots and in good condition.
Please
email us if you are unsure or would like more
photographs or information.
Returns:
Should you be unhappy with your purchase, you may return the
item for a refund. Item/s must be in their original
condition and not been used or damaged in anyway. You must notify us within 5
days of receiving your package.You must always return items using a Recorded and Trackable method and be able to provide proof of return postage.
Hiring:
Should you wish to hire any of the items for magazines, shoots or shows, please email us to discuss the relevant items and also see the seperate
For Hire Terms and Conditions, which will need to be thoroughly
read, understood and signed. Alternatively, you can also contact Larysa Via
Model Mayhem.